1. Is fixmybrokenscreen website legit/good?

Absolutely, we're genuine and eager to purchase your device! However, we encourage you to verify our credibility by checking out our extensive collection of 5-star reviews, on Trust Pilot and Google spanning all the way back to 2019. If there were any doubts about our trustworthiness, someone would have raised concerns by now.

2. How do I remove an iCloud account from my device?

If you intend to sell any Apple Devices, it's important to remove your iCloud account before sending it to us. Removing your iCloud account is a simple process that can be completed either directly from your device or by logging into the iCloud.com website. Here are some instructions on how to remove your iCloud account directly from the device you plan to sell:

3. How do I remove a Samsung account from my device?

If you intend to sell a Samsung device, it's important to remove your Samsung account before sending it to us. Removing your Samsung account is a simple process and can be completed either directly from your device or by accessing Samsung's website. Here are some instructions on how to remove your Samsung account directly from the device you plan to sell:

4. Do you wipe the data from my phone when you receive it?

Yes, we take data security seriously. When we receive your device, we ensure that all data is wiped from it to protect your privacy and security. Additionally, we adhere to all relevant data regulations and guidelines, implementing comprehensive measures to guarantee the complete security of your data throughout the process. Your peace of mind is our priority when selling to us.

5. How long does shipping take?

The shipping process is designed to be efficient and prompt. Here are the key details: Shipping Label and Instructions: After placing your order, you will receive a prepaid shipping label and packaging instructions via email immediately. If you do not see the email in your inbox, please check your "junk/spam" folder or "all mail" folder. Shipment Transit Time: Free Label: Typically, it takes 1-3 working days for delivery. Royal Mail Special Delivery: This option guarantees delivery by the next working day. Order Processing and Payment: Devices received from Monday to Friday before 2 pm are processed and paid on the same day. Devices received during the weekend, on a bank holiday, or after 2 pm are processed on the following working day. This timeline ensures a quick and convenient experience for selling your device. If you follow the provided instructions and use the shipping label, you can expect a smooth and efficient process from start to finish.

6. Will I receive a confirmation email once my package is received?

Absolutely, we understand the importance of keeping you informed throughout the process. Here's how we'll stay in touch: Email Confirmation: You will receive an email confirmation once we receive your shipment and another when we process the payment. Additionally, if any issues arise during the transaction, we'll reach out to you via email to address them. Please keep an eye on your inbox for these updates. Text Message Confirmation: In addition to email notifications, we also provide text message confirmations to ensure you're promptly informed about the progress of your transaction. Our goal is to maintain open communication with you to make the process as transparent and convenient as possible.

7. How can I check my transaction's status?

By using the "Track Order" feature on our website, you can conveniently monitor the progress of your transaction and stay informed about its current status.

8. What payment methods do you offer?

We provide two payment methods for your convenience: Bank Transfer: This method allows for immediate transfer of funds directly to your bank account. There are no additional fees associated with this payment option. PayPal: With PayPal, you can receive your payment immediately into your PayPal account. Like the bank transfer option, there are no additional fees. You can choose the payment method that best suits your preferences and needs when completing your transaction with us.

What do you want to sell?

iPhone

Samsung

iPad

Apple Watch

Macbook

Excellent

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Select Your Device to Get Started

iPhone

Samsung

iPad

Apple Watch

Macbook

iPhone 15

iPhone 14 Pro Max

iPhone 14 Pro

iPhone 14 plus

iPhone 14

iPhone SE (3rd generation)

iPhone 13 Pro Max

iPhone 13 Pro

iPhone 13 Mini

iPhone 13

iPhone 12 Pro Max

iPhone 12 Pro

iPhone 12 Mini

iPhone 12

iPhone SE (2nd generation)

iPhone 11 Pro Max

iPhone 11 Pro

iPhone 11

iPhone XS Max

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iPhone X

iPhone 8 Plus

iPhone 8

Galaxy S

Galaxy S24 Ultra

Galaxy S24 Plus

Galaxy S24

Galaxy S23 FE

Galaxy S23 Ultra

Galaxy S23 Plus

Galaxy S23

Galaxy S22 Ultra

Galaxy S22 Plus

Galaxy S22

Galaxy S21 Ultra

Galaxy S21 Plus

Galaxy S21

Galaxy S20 Ultra

Galaxy S20 Plus 4G / 5G

Galaxy S20 FE

Galaxy S20 4G / 5G

Galaxy Note

Galaxy Note 20 Ultra

Galaxy Note 20 4G / 5G

Galaxy Note 10

iPad

iPad 9th Gen

iPad 10th Gen

iPad 8th Gen

iPad 7th Gen

iPad 6th Gen

iPad 5th Gen

iPad Pro

iPad Pro 12.9" 6th Gen

iPad Pro 12.9" 5th Gen

iPad Pro 12.9" 4th Gen

iPad Pro 12.9" 3rd Gen

iPad Pro 12.9" 2nd Gen

iPad Pro 12.9" 1st Gen

iPad Pro 11" 4th Gen

iPad Pro 11" 3rd Gen

iPad Pro 11" 2nd Gen

iPad Pro 11" 1st Gen

iPad Pro 10.5"

iPad Pro 9.7"

iPad Air

iPad Air 5

iPad Air 4

iPad Air 3

iPad Air 2

iPad Air

iPad Mini

iPad Mini 5

iPad Mini 6

iPad Mini 4

Series 10 42mm / 46mm

Series Ultra 2 49mm

Series 9 41mm / 45mm

Series Ultra 49mm

Series 8 41mm / 45mm

SE 2022 40mm / 44mm

Series 7 41mm / 45mm

Series 6 40mm / 44mm

Series SE 40mm / 44mm

Series 5 40mm / 44mm

Series 4 40mm / 44mm

Series 3 38mm / 42mm

Series 2 38mm / 42mm

Series 1 38mm /42mm

MacBook Air Series

MacBook Air 15 inch A3114 M3

MacBook Air 15 inch A2941 M2

MacBook Air 13 inch A3113 M3

MacBook Air 13 inch A2681 M2

MacBook Air 13 inch A2337 M1

MacBook Air 13 inch A2179

MacBook Air 13 inch A1932

MacBook Pro 13-inch

MacBook Pro 13 inch A2338 - M2

MacBook Pro 13 inch A2338 - M1

MacBook Pro 13 inch A2289

MacBook Pro 13 inch A2159

MacBook Pro 13 inch A1989

MacBook Pro 13 inch A1706

MacBook Pro 13 inch A1708

MacBook Pro13 inch A1278

MacBook Pro 14-inch

MacBook Pro 14 inch A2918 M3/PRO/MAX

MacBook Pro 14 inch A2992 M3

MacBook Pro 14 inch A2779 M2

MacBook Pro 14 inch A2442 M1

MacBook Pro 15-inch

MacBook Pro 15 inch A1990

MacBook Pro 15 inch A1707

MacBook Pro 16-inch

MacBook Pro 16 inch A2991 M3

MacBook Pro 16 inch A2780 M2

MacBook Pro 16 inch A2485 M1

MacBook Pro 16 inch A2141

It's free and easy to send your device to us

Free Home Collection

We’ll pick up your device for free — straight from your home or workplace.

Free Postage Label or QR Code

Print a free label or show a QR code at the Post Office — no printer needed!

Drop Off at Any Post Office

Simply drop off your device at any local Post Office — fast and fully tracked.

Your Gadget is in Good Hands

Your Gadget is in Good Hands Don’t sell your preloved device to just anyone — trust the experts with fair prices and fast payments. And our reviews to prove it.

4.6

David Sawyer

Galaxy S20

Really good service. Very thorough, pointed out the issues with my device very clearly, and had good communication throughout. Well worth the cost to repair

4.6

Peteralb

iPad mini

Great communication. Excellent site with precise pricing. Instructions all the way. The broken screen on the iPad mini was perfectly repaired

4.6

Deborah

Series 7 45mm

Was anxious about having to pay upfront and send my Apple watch away for repairs, but they were efficient, speedy and kept me up to date! I would definitely recommend it as the quotes I was getting elsewhere to fix my screen were almost the same value as the watch itself.

4.6

Nene

Series 8 41mm

This shop saved me hundreds. I had a cracked Apple Watch screen I paid on the website and posted it to them. In a few days that posted it back like new. They did text message the process of receiving, fixing and posting back. Genuine legitimate company..