1. Is gadget-recycle website legit/good?

Absolutely, we're genuine and eager to purchase your device! However, we encourage you to verify our credibility by checking out our extensive collection of 5-star reviews, on Trust Pilot and Google spanning all the way back to 2019. If there were any doubts about our trustworthiness, someone would have raised concerns by now.

2. How do I remove an iCloud account from my device?

If you intend to sell any Apple Devices, it's important to remove your iCloud account before sending it to us. Removing your iCloud account is a simple process that can be completed either directly from your device or by logging into the iCloud.com website. Here are some instructions on how to remove your iCloud account directly from the device you plan to sell:

3. How do I remove a Samsung account from my device?

If you intend to sell a Samsung device, it's important to remove your Samsung account before sending it to us. Removing your Samsung account is a simple process and can be completed either directly from your device or by accessing Samsung's website. Here are some instructions on how to remove your Samsung account directly from the device you plan to sell:

4. Do you wipe the data from my phone when you receive it?

Yes, we take data security seriously. When we receive your device, we ensure that all data is wiped from it to protect your privacy and security. Additionally, we adhere to all relevant data regulations and guidelines, implementing comprehensive measures to guarantee the complete security of your data throughout the process. Your peace of mind is our priority when selling to us.

5. How long does shipping take?

The shipping process is designed to be efficient and prompt. Here are the key details: Shipping Label and Instructions: After placing your order, you will receive a prepaid shipping label and packaging instructions via email immediately. If you do not see the email in your inbox, please check your "junk/spam" folder or "all mail" folder. Shipment Transit Time: Free Label: Typically, it takes 1-3 working days for delivery. Royal Mail Special Delivery: This option guarantees delivery by the next working day. Order Processing and Payment: Devices received from Monday to Friday before 2 pm are processed and paid on the same day. Devices received during the weekend, on a bank holiday, or after 2 pm are processed on the following working day. This timeline ensures a quick and convenient experience for selling your device. If you follow the provided instructions and use the shipping label, you can expect a smooth and efficient process from start to finish.

6. Will I receive a confirmation email once my package is received?

Absolutely, we understand the importance of keeping you informed throughout the process. Here's how we'll stay in touch: Email Confirmation: You will receive an email confirmation once we receive your shipment and another when we process the payment. Additionally, if any issues arise during the transaction, we'll reach out to you via email to address them. Please keep an eye on your inbox for these updates. Text Message Confirmation: In addition to email notifications, we also provide text message confirmations to ensure you're promptly informed about the progress of your transaction. Our goal is to maintain open communication with you to make the process as transparent and convenient as possible.

7. How can I check my transaction's status?

By using the "Track Order" feature on our website, you can conveniently monitor the progress of your transaction and stay informed about its current status.

8. What payment methods do you offer?

We provide two payment methods for your convenience: Bank Transfer: This method allows for immediate transfer of funds directly to your bank account. There are no additional fees associated with this payment option. PayPal: With PayPal, you can receive your payment immediately into your PayPal account. Like the bank transfer option, there are no additional fees. You can choose the payment method that best suits your preferences and needs when completing your transaction with us.