Question 1

1. Is gadget-recycle website legit/good?

Accepted Answer

Absolutely, we're genuine and eager to purchase your device! However, we encourage you to verify our credibility by checking out our extensive collection of 5-star reviews, on Trust Pilot and Google spanning all the way back to 2019. If there were any doubts about our trustworthiness, someone would have raised concerns by now.

Question 2

2. How do I remove an iCloud account from my device?

Accepted Answer

If you intend to sell any Apple Devices, it's important to remove your iCloud account before sending it to us.

Removing your iCloud account is a simple process that can be completed either directly from your device or by logging into the iCloud.com website.

Here are some instructions on how to remove your iCloud account directly from the device you plan to sell:

Question 3

3. How do I remove a Samsung account from my device?

Accepted Answer

If you intend to sell a Samsung device, it's important to remove your Samsung account before sending it to us.

Removing your Samsung account is a simple process and can be completed either directly from your device or by accessing Samsung's website.

Here are some instructions on how to remove your Samsung account directly from the device you plan to sell:

Question 4

4. Do you wipe the data from my phone when you receive it?

Accepted Answer

Yes, we take data security seriously. When we receive your device, we ensure that all data is wiped from it to protect your privacy and security.

Additionally, we adhere to all relevant data regulations and guidelines, implementing comprehensive measures to guarantee the complete security of your data throughout the process. Your peace of mind is our priority when selling to us.

Question 5

5. How long does shipping take?

Accepted Answer

The shipping process is designed to be efficient and prompt. Here are the
                                                key details:
                                            
                                                Shipping Label and Instructions: After
                                                    placing your order, you will
                                                    receive a prepaid shipping label and packaging instructions via
                                                    email immediately. If you do not see the email in your inbox, please
                                                    check your "junk/spam" folder or "all mail" folder.
                                                
                                                Shipment Transit Time:
                                                    
                                                        Free Label: Typically, it takes 1-3 working days for
                                                            delivery.
                                                        
                                                        Royal Mail Special Delivery: This option guarantees delivery
                                                            by the
                                                            next working day.

Order Processing and Payment:
                                                    
                                                        Devices received from Monday to Friday before 2 pm are
                                                            processed and
                                                            paid on the same day.

Question 6

6. Will I receive a confirmation email once my package is received?

Accepted Answer

Absolutely, we understand the importance of keeping you informed
                                                throughout the process. Here's how we'll stay in touch:
                                            
                                                Email Confirmation: You will receive an
                                                    email confirmation once we receive your shipment and another when we
                                                    process the payment. Additionally, if any issues arise during the
                                                    transaction, we'll reach out to you via email to address them.
                                                    Please keep an eye on your inbox for these updates.
                                                
                                                Text Message Confirmation: In addition
                                                    to email notifications, we also provide text message confirmations
                                                    to ensure you're promptly informed about the progress of your
                                                    transaction.

Our goal is to maintain open communication with you to make the process
                                                as transparent and convenient as possible.

Question 7

7. How can I check my transaction's status?

Accepted Answer

By using the "Track Order" feature on our website, you can conveniently
                                                monitor the progress of your transaction and stay informed about its
                                                current status.

Question 8

8. What payment methods do you offer?

Accepted Answer

We provide two payment methods for your convenience:

Bank Transfer: This method allows for
                                                    immediate transfer of funds
                                                    directly to your bank account. There are no additional fees
                                                    associated with this payment option.
                                                
                                                PayPal: With PayPal, you can receive
                                                    your payment immediately into
                                                    your PayPal account. Like the bank transfer option, there are no
                                                    additional fees.

You can choose the payment method that best suits your preferences and
                                                needs when completing your transaction with us.

Turn Your Old Gadgets Into Cash

How It Works

Place Order Online

Send Your Device

Receive Payment

Choose Your Free Delivery Method

Free Next-Day Collection

Post Office Drop-off

Visit Our London Store

What Our Customers Say

Frequently Asked Questions

Ready to Get Started?

Turn Your Old Gadgets Into Cash

How It Works

Place Order Online

Send Your Device

Receive Payment

Choose Your Free Delivery Method

Free Next-Day Collection

Post Office Drop-off

Visit Our London Store

What Our Customers Say

Frequently Asked Questions

How do I get paid?

Is shipping really free?

What condition does my device need to be in?

How long does the whole process take?

What happens to my personal data?

Can I sell multiple devices at once?

Ready to Get Started?